Dicking with Dell, Just Shoot Me

It must be the week for computer problems. It started Sunday when my son was trying to print a paper for school and had some ‘slight frustrations’ and then yesterday I wanted to blog and blogger was down and then today the whammy of them all happened when it comes to computer malfunctions; my hard drive at work on my brand new Dell (3 weeks old) had failed me. I could not get my computer booted up this morning so after a couple of phone calls to Dell and two hours later I'm told I need a new hard drive, fan, and DVD RW drive. I said to the techician why not just send me a new computer and the technician said “oh, it’s not bad enough for us to send you a new computer”. I said, “Gee, three important hardware components on my brand new computer has failed and you can’t send me a new computer and the technician still replied “No”. So it looks like I get to keep the lemon. Since I had not backed up my computer and neither one of my CD or DVD drives would work in safe mode I gingerly copied files and transferred them to my old computer which is pretty much dying a slow death as well. I was planning to do a full back up of my computer this week with my new Maxtor external hard drive I had purchased but had not had a chance to install it on my new computer since I was out last Friday with the surprise surgical procedure. I had to back up all my files on my memory stick and then transfer them to my old computer. Of course I get to reverse all that work and reload all the software when I get the new hard drive. I guess it could be worse my hard drive could have just totally died. Then I would have a whole month of work to redo.

On a happier note it’s just one month from today until I get to go to Death Valley, the Grand Canyon and California on my vacation.

r.m.